Information Security
Information is one of the most important assets in digital operations – but only when it is managed securely, deliberately and systematically. MultiContact’s information security consulting is based on the principle that cybersecurity, organisational governance, risk management and compliance (GRC) work most effectively not as separate disciplines, but as an integrated system.
Security Is Not an End Goal. It Is an Operational Capability.
We see security as an operational capability: an organisational state in which data genuinely represents value, systems perform reliably, and threats do not bring operations to a halt but can instead be managed as identifiable risks. Operational security, however, is not the responsibility of a single department such as IT. Our approach is based on a comprehensive security architecture modelthat makes protection understandable and actionable across the entire organisation through different perspectives and levels.
Comprehensive project management services
- Organisation View – How is the organisation structured? What policies, roles and responsibilities support its operations?
- Control View - What technical and organisational controls underpin security? For example, logging and access management.
- Data View – How are data classified, protected and managed? For example, encryption and DLP.
- Function View – Which business processes need to be secured? How is security embedded into day-to-day operations?
- Product / Service View – What security requirements do we impose on our products and services?
We address these perspectives at three levels:
- Requirements Definition: What do we expect from security? This includes identifying risk-based requirements and performing a B-S-R / CIA assessment covering confidentiality, integrity and availability.
- Design: How will the requirements be met? This stage covers control plans, action plans and development of the documentation framework.
- Implementation: Which specific technologies and processes will protect information? This phase focuses on implementing policies, technical solutions and operational systems.
Our Services Are Built on These Foundations and Focus on the Following Key Areas
On behalf of information assets and identifying system components is fundamental. We update software and hardware inventories, identify electronic information systems and map information assets. We then support the organisation through risk management: defining confidentiality, integrity and availability impact ratings, classifying data and conducting vulnerability assessments, including Red Team exercises where appropriate.
We developing the regulatory and documentation framework, we prepare ISMS and sector-specific compliance documentation, strategic policies, procedures and awareness programmes. Our work also includes designing and supporting the implementation of technical protection measures, including identity and access management, EDR, GRC platforms and SOC solutions.
Compliance considerations are equally important. We support the appointment of the person responsible for information security (IBF), prepare organisations for audits, assist in BCP/DRP planning and support incident response exercises.
Our Philosophy Is Simple and Clear
- You can only secure what you understand precisely.
- Risk is not a subjective feeling, but a measurable relationship between threats and vulnerabilities.
- Compliance can only be demonstrated through documented operations.
- Protection is not a statement - it is a functioning system.
- An audit should not simply be passed – the organisation should be ready to demonstrate that its systems genuinely work.
Why MultiContact? Experience, Expertise and Innovation
MultiContact’s information security consulting goes beyond documenting formal compliance. We create operational, usable and sustainable security systems that fit the organisation from a technological, regulatory and business perspective. For us, information security is not an administrative obligation.It is a day-to-day operational capability that turns information into an asset rather than a risk.
Are You Ready for a Functional, Measurable and Transparent Information Security System?
Get in touch if you need a partner who not only helps you tick the compliance boxes, but also supports the strategic development of your organisation’s security maturity. We provide practical, tailored solutions.